Contact Us

BEFORE YOU GET IN TOUCH

Whether you’ve got a question about a fragrance, your order, or anything in between — we’re always here to help. If you’re getting in touch about an order, include your order number so we can assist you as quickly as possible.

Please allow up to 4 working days for delivery. For delivery updates, we recommend checking your tracking link in your dispatch email or via your account — this will always have the most up-to-date information. Parcels are only considered lost if they have not arrived after 7 days from the expected delivery date.

Before contacting us with any queries regarding a refund or return, please review our policy here.

We aim to respond to all enquiries within 24 hours, excluding the weekend.