Contact Us

We’re always happy to help with any questions or concerns you may have. If you’re contacting us about an order you’ve placed, please include your order number so we can assist you as quickly as possible.

For delivery updates, we kindly ask that you first check the tracking information provided in your dispatch email or through your account on our website.

ORDERS PLACED IN DECEMBER 2025 - Royal Mail are experiencing high volume due to Black Friday & Christmas, expect some delivery delays or slow updates to your tracking. This is outwith our control.

Please note that parcels are only considered lost if they have not arrived after 7 days from the expected delivery date.