Terms of Service
Last Updated - 01/10/2025
OVERVIEW
This website (decanted.uk) is operated by Decanted Ltd (“we”, “us”, “our”). By accessing or purchasing from our site, you agree to be bound by these Terms of Service (“Terms”). Please read carefully before using our services.
If you do not agree, you must not use our site.
Our store is hosted by Shopify Inc., who provide the e-commerce platform that allows us to sell our products to you.
SECTION 1 - ONLINE STORE TERMS AND ELIGIBILITY
You must be at least 18 years old to purchase from our website (decanted.uk).
By placing an order, you confirm that the information you've provided is accurate and complete.
SECTION 2 - PRODUCTS AND SERVICES
Decanted Ltd (decanted.uk) provides fragrance samples, decants, and testers for personal use.
All products are genuine fragrances rebottled into smaller sample containers. We are not affiliated with or endorsed by the brands we offer. See full disclaimer posted in the footer of our website.
Bottle images found throughout our website are for illustrative purposes only; packaging may vary.
SECTION 3 - ORDERS AND PAYMENT
Orders are subject to acceptance and availability.
We reserve the right to refuse or cancel any order suspected of fraud, misuse, or policy violation.
Payments are securely processed via our payment providers.
SECTION 4 - LIMITATION OF LIABILITY
Decanted Ltd (decanted.uk) accepts no liability for allergic reactions, sensitivities, or misuse of products. Always patch-test before use.
We are not liable for indirect or consequential losses, including loss of profits or goodwill.
Our maximum liability per order is limited to the purchase price of that order.
SECTION 5 - FRAUD AND MISUSE
Any attempt to make false claims of non-receipt, initiate fraudulent disputes, or return used, different or tampered with products will be treated as fraud and may be reported to the relevant authorities.
Further information regarding false/fraudulent claims is covered under our Refunds & Returns Policy.
We reserve the right to suspend, block or ban customers who abuse our services.
SECTION 6 - INTELLECTUAL PROPERTY
All content on decanted.uk (text, images, logos, design) is owned by us and may not be copied without permission.
All brand names, manufacturer names, bottle images, and associated trademarks are the property of their respective owners. Decanted Ltd is an independent entity and is not affiliated with, endorsed by, sponsored by, or supported by any of the brands featured on our website (decanted.uk).
SECTION 7 - ACCURACY OF INFORMATION
We make every effort to ensure accuracy, but we do not guarantee that all site content is current, complete, or error-free. Information may change at any time without notice.
SECTION 8 - MODIFICATION TO SERVICE AND PRICES
Prices may change without notice.
We reserve the right to modify or discontinue products or services at any time. We shall not be liable for any such modifications or price changes.
SECTION 9 - PROHIBITED USES
You agree not to use our site, services, or products:
(9.1) for any unlawful purpose;
(9.2) to infringe upon or violate intellectual property rights;
(9.3) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate;
(9.4) to upload or transmit viruses, malware, or any other type of malicious code;
(9.5) to interfere with or circumvent the security features of the site, our services, or related systems;
(9.6) to misrepresent products, make false claims, or attempt to resell without our prior written consent.
Any violation of these prohibitions may result in immediate termination of your access to our services, without notice.
SECTION 10 - DISCLAIMER OF WARRANTIES
Our products and services are provided “as is” and “as available.” We make no warranty that use of our site will be uninterrupted, timely, secure, or error-free.
We do not guarantee that products will meet your personal expectations beyond their intended use as fragrance samples.
SECTION 11 - INDEMNIFICATION
You agree to indemnify and hold harmless Decanted Ltd (decanted.uk), its owners, employees, contractors, and partners against any claims, damages, liabilities, or expenses arising from your breach of these Terms or misuse of our products.
SECTION 12 - SEVERABILITY
If any provision of these Terms is found unlawful, void, or unenforceable, the remaining provisions shall remain valid and enforceable.
SECTION 13 - TERMINATION
These Terms remain in effect until terminated by you or us.
We may suspend or terminate your access at any time without notice if we believe you have breached these Terms.
Obligations and liabilities incurred before termination (e.g. payment owed) shall survive termination.
SECTION 14 - ENTIRE AGREEMENT
These Terms, together with our Privacy Policy, Refunds & Returns Policy and Delivery Policy constitute the entire agreement between you and Decanted Ltd (decanted.uk) and supersede any prior agreements.
SECTION 15 - GOVERNING LAW
These Terms shall be governed by, and construed in accordance with, the laws of England and Wales. Any dispute, claim, or legal proceeding arising out of or relating to these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.
SECTION 16 - CHANGES TO THESE TERMS
We may update or amend these Terms from time to time by posting a revised version on our website.
The revised Terms will take effect immediately upon being posted. Your continued use of our website or services after any changes have been made constitutes your acceptance of the revised Terms.
SECTION 17 - OUR CONTACT INFORMATION
If you have any questions regarding these Terms of Service you can contact us using our online form here or by navigating to our contact page via the site navigation.
Email: orders[at]decanted.uk
Registered Office: Decanted Ltd, 128 City Road, London, EC1V 2NX, United Kingdom