Frequently Asked Questions
To help guide our customers through the process of purchasing fragrance samples and decants, we’ve compiled answers to some of the most frequently asked questions.
Q: Are fragrance testers the same as regular perfumes?
A: Yes, tester fragrances are the exact same scent as the retail version, we simply decant it from the genuine retail-sized bottle using a syringing process and rebottle it into glass atomisers.
Q: Are your fragrance samples authentic?
A: Yes, all of our fragrance samples are 100% genuine and decanted from original full-sized bottles. We take pride in offering only authentic products from trusted brands, so you can sample with confidence.
Q: How many uses can I get from a fragrance sample?
A: Depending on the size you chose, each fragrance sample provides the following approximates - 3ml (45 sprays), 5ml (75 sprays), and 10ml (150 sprays).
Q: Can I buy fragrance testers in the UK?
A: Absolutely! At Decanted, we offer a variety of fragrance testers for sale in the UK with fast shipping nationwide. Free delivery on orders over £20.
Q: How long will it take to receive my fragrance sample or tester in the UK?
A: We offer fast and reliable UK shipping, with most orders being dispatched within 1 business day. Depending on your location, you can expect to receive your order within 2-3 business days after dispatch. We offer tracked delivery as standard.
Q: Can I return a fragrance sample or tester if I don't like it?
A: Due to hygiene reasons, we do not accept returns on fragrance samples or testers once they have been used. However, if your order arrives damaged or incorrect, please contact us within 14 days and we will arrange a replacement or refund.
Q: Do you ship internationally?
A: Currently, we only in ship fragrance samples and tester fragrances within the UK. However, we are looking into expanding our international operations in the near future. Please check back for updates or contact us to enquire about specific shipping requests.
Q: Can I request a specific fragrance if it's not listed on the site?
A: We are always expanding our selection of fragrance samples. If there's a particular scent you're looking for that isn't available on our site, feel free to reach out, and we'll do our best to source it for you.